Reporting faults and problems within Jennett's Park and Wykery Copse

Broken street lamp?  Damage to playground equipment?  Pothole in road? 


With all new developments there is a period of time when reactive repairs are difficult to manage as the local authority have not adopted roads and the developers are slow to respond.

 

JPCA, your Community Association, have agreed a process with the developers of Wykery Copse and Jennett's Park whereby your faults and concerns can be reported

Faults and problems can now be reported using the 'fixmystreet' website.

 

1. Go to www.fixmystreet.com

 

2. Enter the postcode where the fault/problem is or use the map

 

3. Ensure that the pointer is showing correct location on map

 

4. In 'subject' box enter brief details of problem  (eg pothole, broken light, etc)

 

5. Use the 'details' box to describe what the problem/fault is. Please include the location and nearest junction or street number, information that will help to find problem

 

6. Select a 'category'

 

7. If you have a photograph, upload it

 

8. Remember to include an email address

 

9. Once you have submitted your fault/problem you will receive an email with a reference number - something like http://www.fixmystreet.com/report/324534. Please email your reference number to faults@jpca.org.uk and include your name, address and a contact number

 

10. Your 'Community Association' will also receive details via an online feed with the fixmystreet website and will forward the details to the appropriate person that manages problems/faults on the appropriate development AND the local councillor

 

11. Please remember that if the fault/problem worsens, is repaired or is still outstanding after a number of days to email faults@jpca.org.uk with your update

 

12. The 'Community Association' will keep a log of all reported faults and updates it receives

 



Has my fault or concern already been reported ?

Another resident may have already reported the same problem or concern. A list of the last 10 reported faults within a 2km radius of Jennett's Park can be found by clicking here

 

You can also check online at www.fixmystreet.com where you can sign-up for alerts to your own email inbox

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3 Feb 2016

Saturday 27 February

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